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Enhancing the live broadcast studio with real-time collaboration, Picture-in-Picture, closed captions, and multi-track session management
Zuddl is a virtual and hybrid events platform that enables enterprises to host immersive online experiences, from large scale conferences and summits to product launches, webinars, and internal town halls. Their platform provides organizers with a full featured broadcast studio, engagement tools, networking spaces, and multi track session management.
SynergyBoat partnered with Zuddl's product team to deliver targeted studio improvements that enhanced the broadcast experience for organizers and speakers while improving attendee engagement during live sessions.
A product engineering contribution that directly shaped the live event experience for organizers, speakers, and attendees.
Zuddl's studio, the core broadcast interface used by organizers and speakers during live events, needed UX refinements to support increasingly complex production workflows and attendee interactions.
Key friction points included:
Zuddl needed a focused, milestone driven engineering effort to refine these workflows without disrupting the live platform serving enterprise customers.
SynergyBoat embedded with Zuddl's product team to deliver 15+ studio improvements across four structured phases, covering UX clarity for speakers, attendee engagement, content management, and real time accessibility.
Technology Stack
Redesigned the backstage and stage experience to give speakers and organizers clear visual and contextual separation during live broadcasts.
Backstage and stage chat differentiation with notification badges
Visual tab indicators for on stage versus off stage status
Screen sharing from backstage directly to stage
Conditional UI rendering based on active broadcast destinations
Introduced Picture-in-Picture, multi track session switching, and engagement pop-outs to keep attendees immersed across event zones.
Picture-in-Picture for seamless zone switching without losing video context
Track selection with live session discovery and direct switching
Engage tab pop-out in a new window with real time Pusher synchronization
Access group filtered session lists with auto updating tracklists
Made studio content fully manageable with reordering, deletion, and intelligent video resume across all media types including branding, fillers, and presentations.
Drag and drop reordering for branding, content, and filler assets
Video resume from last played position with user choice prompt
Mux autoplay optimization for faster video upload readiness
Banner consolidation into extras panel with overflow and drag fixes
Added live closed captions, emoji reactions in chat, and an active stage overview to make events more interactive and accessible for diverse audiences.
Automated English closed captions for live stage sessions
Emoji reactions on chat messages similar to Slack with hover states
Active stage tab showing all live elements in the current scene
Role based chat visibility scoped to speakers, organizers, and moderators
Every improvement was designed to reduce friction for speakers during live broadcasts while keeping attendees engaged across sessions and zones.
Zuddl's studio became a more polished, intuitive, and accessible broadcast environment for enterprise virtual events.
Clearer Speaker Experience
Backstage and stage separation eliminated confusion during live broadcasts, giving speakers confidence in where they are and what they are sharing
Richer Attendee Engagement
Picture-in-Picture and track selection kept attendees immersed and able to explore sessions without losing video context
Flexible Content Management
Organizers gained full control over studio assets with drag and drop reordering, deletion, and video resume capabilities
Accessibility at Scale
Automated closed captions brought real time accessibility to every stage, expanding reach for diverse and global audiences
Structured Milestone Delivery
Four phased milestones enabled incremental delivery without disrupting Zuddl's live production environment serving enterprise customers
Production Grade Quality
Targeted bug fixes and role based scoping ensured features shipped with enterprise reliability from day one
SynergyBoat didn't just execute tickets. They understood our product deeply enough to challenge our assumptions and ship features that actually moved the needle for our organizers.
Their team embedded seamlessly with ours, working through complex real-time constraints around Agora, Pusher, and Mux without needing hand-holding. The backstage-to-stage workflow, PIP, and closed captions were features our customers had been asking for, and SynergyBoat delivered them in structured milestones that never disrupted our live platform.
What stood out most was their ownership. They treated our product like their own.
Vedha
CTO, Zuddl
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