Why Retailers Struggle
Rising customer expectations, thin margins, and supply chain volatility create barriers to growth.
Cart Abandonment
Most online shopping carts are abandoned. Poor UX, hidden costs, and lack of personalization drive customers away at checkout. (Baymard Institute)
Inventory Challenges
Retailers struggle with either excess inventory tying up capital or stockouts losing sales. Demand forecasting remains a critical gap. (IHL Group)
Personalization Gap
Customers expect personalized experiences but most retailers deliver generic content. This leads to poor engagement and lost revenue. (McKinsey Retail)
Omnichannel Friction
Customers expect seamless experiences across online, mobile, and in-store. Disconnected systems create friction and lost sales. (Harvard Business Review)
Customer Retention
Acquiring new customers costs 5x more than retaining existing ones. Yet most retailers focus on acquisition over loyalty. (Bain & Company)
These challenges don't have to define your business.
Our Solutions
Ecommerce personalization, product recommendations, site search for ecommerce, loyalty platform automation, omnichannel commerce platform workflows, and ecommerce customer service—powered by AI agents, n8n automation, and retail analytics dashboards.
Loyalty Programme Software
Turn casual shoppers into lifetime advocates.
Launch data-driven loyalty programmes that reward real engagement. Track omnichannel purchasing, automate personalised tier upgrades, and use predictive churn models to trigger...
CLV modeling + churn risk signals
Loyalty journeys automated via n8n + CRM
A/B tests + dashboards to prove lift
AI Shopping Assistant
Guided discovery and instant support.
Deploy intelligent shopping assistants that understand natural language. Guide users to the perfect product, answer complex sizing/compatibility questions, and automate WISMO...
Guided selling & product Q&A
Natural language product search
Automated ecommerce customer service
Workflow Automation Platform
Unify your online and offline retail operations.
Eliminate data silos between your POS, ecommerce storefront, warehouse, and CRM. Automate data syncs to prevent overselling, streamline fulfilment, and provide a truly seamless...
Unified inventory visibility
BOPIS and ship-from-store
Cross-channel customer recognition
Inventory Optimisation Software
Never overstock. Never run out.
Replace static spreadsheets with predictive inventory optimisation. Forecast demand across channels based on seasonality, promotions, and trends to automate replenishment and...
Demand forecasting + replenishment recommendations
Stockout/overstock risk alerts with explainability
Multi-location inventory balancing
Dynamic Pricing Software
Optimal pricing in real-time. Guardrails included.
Automate your pricing and markdown strategies based on competitive tracking, exact inventory levels, and price elasticity. Maximise revenue on fast-movers and clear slow...
Pricing guardrails + competitive monitoring
Promo effectiveness + markdown optimization
Promotion and markdown optimization
AI Personalisation Engine
A 1:1 shopping experience for every visitor.
Increase average order value (AOV) with hyper-personalised product recommendations. Use machine learning to analyse browsing behaviour in real-time, tailoring the storefront...
Real-time product recommendations
Personalized site search and product discovery
Dynamic content optimization
Operational Excellence
Representative outcomes from retailers we work with
+35%
Conversion Rate
-25%
Inventory Costs
+40%
Customer LTV
Trusted by Clients Across Industries
Company-wide Clutch reviews. Results vary by baseline and implementation.
How We Work
Four steps to measurable impact—built to drive revenue and operational efficiency.
Assessment
Baseline conversion, inventory, and customer metrics.
Solution Design
Architecture across personalization, inventory, and channels.
Implementation
Phased deployment with A/B testing and validation.
Optimization
Continuous improvement on conversion and revenue.
Assessment
Baseline conversion, inventory, and customer metrics.
Solution Design
Architecture across personalization, inventory, and channels.
Implementation
Phased deployment with A/B testing and validation.
Optimization
Continuous improvement on conversion and revenue.
What Our Clients Say
Leading organizations trust SynergyBoat to drive their growth and operational excellence.
"Verified client reviews hosted on Clutch highlight delivery speed, clear communication, and measurable operational impact."
AI expertise that translates into shipped product and measurable KPI impact.
Strategy-first delivery with clear communication and fast iterations.
Ongoing support and optimization so systems stay reliable over time.
Ready to Lift Conversion and AOV? Ecommerce personalization, loyalty platform, customer support automation
Book a 30-min Retail Growth Audit. We'll baseline conversion, site search, and retention—then deliver a 90-day roadmap for ecommerce personalization, loyalty automation, and customer support workflows with clear ROI milestones.
90-day conversion roadmap (personalization + site search)
Fast, integration-first delivery with clear communication
Ongoing optimization & support (A/B tests, monitoring, iterations)
Partner with SynergyBoat. Build retail AI that converts.